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Deliveries

Is my delivery FREE?

Yes delivery is FREE for all new product items we sell on our website. We offer a range of delivery options on selected products including Next Working Day, 7-10 Day and 7-10 Day with Full Installation. Not every product has all 3 delivery options, please view the "delivery options tab" on individual products. Next Day orders must be received by 3.30pm.

Where do you deliver?

We only deliver items within the UK. FREE delivery applies to addresses within UK Mainland, and for the majority of items delivery is also free to the Highlands of Scotland. If there are any issues we will contact you as soon as possible once your order is placed. If you would like some advice regarding delivery before ordering, please do not hesitate to email our sales team sales@elmworkspace.com

Delivery Access?

Deliveries are made to the ground floor entrance of your premises as per standard transport practices. If delivery is to another floor, an optional installation fee will apply. If you have concerns regarding deliver access please do not hesitate to call our sales staff prior to placing your order.

Delivery Problems

We use couriers for many of our items, and unfortunately damages can happen. If this is the case, please send us an email as soon as the item is received to sales@elmworkspace.com or call our customer services team and we will deal with this for you as a priority. If possible, please attach a photo of the damage to your email.

Delivery Time

Times quoted are so quoted in good faith but shall be non-binding. To facilitate a prompt delivery all despatches will be made direct from either the point of manufacture or distribution. The seller shall not be liable for any losses incurred by the buyer or any other person as a result of any delay in the delivery of the goods or any part of the order for any reason whatsoever. The due performance of the contract is subject to cancellation or such variation as the seller may find necessary as the result of instructions or lack of instructions from the buyer, or as a result of industrial dispute or of any cause whatsoever beyond the seller’s reasonable control. The seller reserves the right to make partial deliveries.

Please note: Any order placed on a Saturday, Sunday or Bank Holiday, will not be processed until the next working day.